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About Us


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Who We Are

What sets us apart from the rest? It’s our combination of phenomenal products, unwavering customer service, and a talented Team of people that are like family.

As a family owned and operated business, we take pride in the fact that all of our product specialists are trained to ask the right questions to learn what our clients goals and expectations are, as well as inspect the project BEFORE recommending a product to help our clients make the right decision the 1st time. We understand that the way to get the things in life we all want is to help enough people get what they want. We understand in advance that we are not going to get hired for every estimate we give so our pledge to you is that if we do not have the right product or service, we will be happy to refer you to where you might find it in hopes that you consider us for future projects.

The CareFree Commitment to Excellence Includes:

  1. workmanship warranty that lasts as long as the manufacturers product warranty so you’ll never have to pay for up keep or poor initial workmanship/manufacturing.
  2. APPLES to APPLES LOWEST PRICE ASSURANCE guaranteeing that we offer the best price for the project “Apples to Apples” or we refund the difference.
  3. Background checks to ensure that all representatives from our company that you come in contact with are safe and legal citizens.
  4. A full time installations manager to oversee the proper measuring and installation of all our projects.
  5. iPads to show our prospects and clients videos of completed projects, pictures, design apps for virtual bathrooms so you can see virtually what you get before you place that order to avoid any disappointment in color or style.
  6. Our expert designers and exceptional customer service team will assist you with your project from beginning to end to ensure you get a successful and stress free remodeling experience.


John meets Sandra in 11th grade at New Britain High School. Sandra tells John that he can earn much more money telemearketing than working at TCBY in Cromwell. He starts telemarketing for a window and siding company in Newington and never looked back.


John marries Sandra, his high school sweetheart and needing to earn more for his new family, he begins selling in the home though he only looks like he’s 14 years old!


At only 20 years old with a new wife, a mortgage, and a newborn baby, John tries his hand at owning his own home improvement company, while working full time at a furniture store to make ends meet.


Realizing that John took on a little more than he can handle, he closes the business and begins selling home improvements again for other companies.


After working for several home improvement companies, John gets a call from his boss that one of his customers was not paying the final bill after the job was completed. After visiting the job John quickly learns why. The installation was a nightmare. John was embarrassed and resented being sent to pick up a check for a job that didn’t deserve payment.

John tells Sandra that he never wants to be put in that position again and after learning valuable lessons over the previous few years, he thinks he can do better and wants to give owning a home improvement company another try. 


US economy takes a massive hit. The home remodeling industry is one of the first major sectors to become affected. CareFree sees almost half of its business disappear overnight, and their workforce is cut in half.


They emerge from the recession and launch a new division Bath Solutions & One Day Bath remodels. Thanks to excellent customer referrals and earning an outstanding reputation in the greater Connecticut area, business is up 30% from 2013.


As their customer base grew, they were able to really perfect their installation practices, and saw business increase 34% from 2014. CareFree Home Pros earns a Most Growth Award in the country (96% Growth in bath business from previous year) from BathWraps, bathroom manufacturer.


Business increases 83% from 2015 and CareFree is a TOP 12 Bathwraps Dealer in the country!


CareFree continues to grow and opens its second showroom in Avon and earns a spot in Qualified Remodelers Top 500 Remodelers in the Country.


CareFree Home Pros celebrates 20 years of serving the community and thousands of happy customers throughout CT & Western MA. Not only did John & Sandra build a great business with a great Team but they have also raised great kids. John an Army Vet who served our Country overseas, graduated college and is in the medical field. Alex graduated college and is the second generation of family working in the business.

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